Brand USA

Contacts

FAQs

Where can I find out about COVID-19 information relating to the U.S.?

For the most up to date information on specific cities and states in the USA, major hotel chains, and airlines please visit: https://www.visittheusa.com.au/us-covid-19-travel-guidelines

What can you expect working with Brand USA?

Brand USA is the destination marketing organisation for the USA. As such, we focus on multi-destination visits – and when international travel returns – taking travellers to, through, and beyond the gateways in the  United States. We promote the U.S. as a collection of diverse states cities, working with any theme or story.

What can you expect working with Brand USA?

Brand USA is the destination marketing office for the USA. As such, we focus on multi-destination visits – and when international travel returns – taking travellers to, through, and beyond the gateways in to the United States. We promote the U.S. as a collection of diverse states cities, working with any theme or story.

Where can I access images from Brand USA?

Please visit Brand USA’s media library here to access a range of images from across the United States.

If there are any issues accessing images, please contact WMitcham@TheBrandUSA.Co.NZ

When’s the best time to go to the USA?

On a whole, once we are able to travel again, the United States is a year-round destination, as every state experiences a different climate and geography.

Can Brand USA support my trip?

Brand USA can support media famils in a range of different ways. We work with all of our U.S. destination partners to support the compilation of itineraries. We review flight support on a case-by-case basis. Note, this again, is only the case when international travel resumes.

What's the best way to get around the USA?

The USA has a great highway system, so road tripping is straight forward for guests. National and regional airlines service most major towns and cities. Additionally, public transport like AMTRAK trains, and Greyhound buses provide affordable transportation.

What’s the go with tipping?

Tipping is common practice in the USA and part of our hospitality culture. Below is a general guide to follow:

– Restaurants: 18-20%
– Taxis: 10-15% (many taxis aren’t equipped with credit card machines, so ask before you get in)
– Tour guides: 20%
– Bell desk: $2/bag
– Valet: $2 when they bring your car around (nothing when you drop it off)
– Valet loading luggage into your car: $2/bag
– If hotel delivers anything to your room: $3
– Housekeeping: $3/day on the bed
– Courtesy shuttle: $2 per person
– Doorman if they call you a cab: $2

Can I travel to the U.S. at the moment?

Currently, there is a ban on overseas travel from Australia and New Zealand, which has been administered by the Department of Home Affairs and the New Zealand Government. Unfortunately, you are unable to leave Australia unless you seek an exemption from Home Affairs, meaning that travel to the U.S. is currently restricted. Of course, the USA will welcome visitors with open arms as soon as it can!

Can I still obtain a visa to visit the USA?

The U.S. Consulate in Australia and New Zealand can offer a wide range of visa advice and will be able to help process applications. Learn more important information at their website: https://au.usembassy.gov/visas/ and https://nz.usembassy.gov/visas/

While the borders are closed, where can I find inspiration?

Check out Visit the USA’s premier entertainment streaming site: GoUSA TV for U.S. inspiration, as well as our awesome Trip Planner – this can help Aussies and Kiwis create the perfect USA itinerary, ready for when the time comes to book! For more detailed info, on the 50 states, 5 territories and the District of Columbia, please visit: www.VisitTheUSA.Com.Au

Where can I find information about each city and state’s lockdown situation and travel restrictions

Please visit this link here for further information of each state.

I need help putting together an itinerary for my client, where should I look?

Our trip planner is a great tool for agents and travellers, who have an idea of where they’d like to go, or what they’d like to see.

We also have a number of pre-made sample itineraries that can provide great suggestions for travellers.

Story Ideas

What's New

October 2020
  • Brand USA and Airbnb Launch USA Country Collection of Online Experiences
    September 29 Guests can unlock unprecedented access to inspiring hosts—including five storytellers from United Stories—while exploring the unique possibilities of the USA via Airbnb Online Experiences. Brand USA and Airbnb has announced a new partnership designed to allow guests to explore the USA from the comfort of home through Online Experiences featuring the unique cultures, cuisines, and people from across the United States. Along with a new landing page highlighting a special collection of Airbnb Online Experiences that showcase the unique possibilities of the United States, Brand USA also introduces five Online Experiences.
    Learn More
  • How to Walk Your Way to Utah
    September 30 The Utah Office of Tourism is pleased to announce the launch of its latest incentive & educational program for travel trade partners - Visit Utah’s “Walker Tracker”. Between October 15th and December 18th, 2020, using the Visit Utah Walker Tracker App & Map based challenge program, you will be able to walk your way around the state virtually. Participate as an individual or as a team of up to four travel industry or media colleagues.
    Learn More
  • Upcoming Brand USA Travel Trade Webinars
    Brand USA Australia and New Zealand have many exciting webinars coming up in October, featuring New York City (14th October) and Park City Utah (28th October). ‘For registration links and more information on the webinars, please keep an eye out on your email inbox or join Brand USA’s Travel Trade Facebook groups.
September 2020
  • Brand USA Australia and New Zealand Travel Trade Enrichment Series #7 – featuring Colorado
    In this Travel Trade webinar, we re-cap some of our ‘Essential Travel Trade Tools’ and discover Brand USA’s ‘Rocky Mountains and the Great PlainsInsider Guide Itinerary. We also spoke with Carolyn Nightingale from the Colorado Tourism Office. Discover the amazing offerings, sights and attractions of Colorado! Australian agents, please visit: https://www.youtube.com/watch?v=PkrbWB95j7I New Zealand agents, please visit: https://www.youtube.com/watch?v=dBqfcRz1ZeI
  • Brand USA Australia and New Zealand Travel Trade Enrichment Series #6 – featuring Las Vegas
    In this Travel Trade webinar, we re-cap some of our ‘Essential Travel Trade Tools’ and discover Brand USA’s ‘Canyons, Mesas & Hoodoos Insider Guide/Road-Trip Itinerary. We also spoke with Zachary Smith from the Las Vegas Convention & Visitors Authority. Come along and discover the amazing new hotels, sports attractions and culinary delights in Las Vegas. Remember what happens in Vegas, only happens in Vegas! Australian agents, please visit https://www.youtube.com/watch?v=-rYdSFrUGls New Zealand agents, please visit: https://www.youtube.com/watch?v=tAJnFA5WfjE
  • Title: Brand USA Australia and New Zealand Travel Trade Enrichment Series #5 – featuring Puerto Rico
    In this Travel Trade webinar, we re-cap some of our ‘Essential Travel Trade Tools’ and discover Brand USA’s ‘Island Discovery Series’ Insider Guide/Road-Trip Itinerary. We also spoke with special guest, Mr. Francisco Blanch from Discover Puerto Rico. Come along and discover the rich history and culture, exceptional food, pristine beaches, majestic mountains — all packed into one sun-kissed Caribbean paradise, which is Puerto Rico! Australian agents, please visit https://www.youtube.com/watch?v=IMBemv0bn-I New Zealand agents, please visit: https://www.youtube.com/watch?v=__SxnV-juLk
July 2020
  • Join the Brand USA Travel Trade Facebook Groups!
    The Brand USA Travel Trade groups aim to create an environment and community where agents can discuss and learn all things related to the USA.. The group shares information on Brand USA webinars, travel trade tools, fun facts relating to the USA plus more! Join the community today. Link: For Australian agents: https://www.facebook.com/groups/BrandUSATravelTradeAU For New Zealand agents: https://www.facebook.com/groups/BrandUSATravelTradeNZ
April 2020
  • TRAVELLERS CAN STILL EXPLORE AMERICA VIA GOUSA TV’s NEW LINE UP
    Go USA TV has recently rolled out new programming to help explorers continue travel-dreaming while they stay at home. The premier travel entertainment streaming platform is available without a subscription, fees, or logins required. Its lineup brings fresh perspectives from real people across America as they provide a personalised look into its unique destinations. The new quick entertainment content includes three original shows, Trails & Trailblazers, California Pop, and Lucky in Love, as well as a licensed selection of Atlas Obscura videos, and a curated USA selection of Anthony Bourdain's beloved No Reservations series.
    Learn More

Images

Please visit Brand USA’s media library here to access a range of images from across the United States. If there are any issues accessing images, please contact WMitcham@TheBrandUSA.Co.NZ

Video

Training

The USA Discovery Program is the official online training platform for the USA. It’s been designed specifically for the Travel Trade to help agents and travel industry professionals become effective at selling the USA to their clients.

USA Discovery Program for Australian agents and industry professionals.

USA Discovery Program for New Zealand agents and industry professionals.

Fams

Coming soon

Events

Coming soon